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How Enterprise Retailers Can Use Smart Banners™ to Drive Revenue

Want to drive more revenue from your email list? Turn to Smart Banners™. Learn how enterprise retailers can use these to increase revenue and ROAS by improving visibility and personalization.

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Randy Levy
Chief Revenue Officer, Zembula

Retailers face more competition than ever. Between eCommerce shops, mobile-first shopping, and shifting consumer expectations, it takes more than a great product to capture attention — you need visibility and relevance at the right moment.

In the Promotions tab era, inbox visibility is one of the most efficient marketing dollars you can spend. Brands that show up at the top of the inbox with personalized, real-time content win more often, especially on mobile.

Email is still a high-performing channel for enterprise retail. But basic batch campaigns aren’t enough anymore. Consumers expect personalized messaging that reflects their behaviors, preferences, and location.

That’s why real-time personalization is a revenue strategy, and Smart Banners™ are built to help you scale it across every email you send.

Why visibility matters more than ever

In the Promotion tab inbox, only a handful of emails appear above the fold — especially on mobile. That means visibility isn’t just about send volume or timing anymore. Retailers need to make sure your most important message is always seen when a customer views their inbox.

Smart Banners solve this by delivering real-time personalized content at the top of every email. That ensures your most effective messaging appears front and center in the most valuable real estate. And since these banners render at the moment of open, you can update pricing, inventory, or offers without restarting your campaigns.

The result?

More visibility, more relevance, and a higher return on spend, all while streamlining how your team creates and sends emails.

How Smart Banners work

Getting started is simple. Smart Banners are built using Dimensions™, Zembula’s solution for automating real-time personalization across daily enterprise email sends. We created it to help enterprise retail marketers deliver high-performing, revenue-driving content without increasing production overhead.

Setup is simple:

  • Add a single snippet of code to your existing templates
  • Connect you existing data sources
  • Define your message parameters based on behavior, inventory, loyalty, or other triggers

Dimensions uses Zembula’s decision engine to select the right message for each customer at the moment of open. So your team doesn’t have to manually build, test, or version dozens of creatives.

With Smart Banners, you’ll see streamlined production, fewer bottlenecks, faster updates, and measurable gains in incremental revenue and return on spend.

That’s how our customers have seen a 11x to 41x return on ad spend from emails using our approach to personalization.

Proven ways to drive revenue with Smart Banners

Here’s how enterprise brands use Smart Banners™  to drive more revenue and return on spend:

  • Increase lifetime customer value by recommending products based on purchase history or browsing behavior.
  • Drive in-store traffic through promoting local VIP events, flash sales, or loyalty perks tied to a specific store location.
  • Recover more abandoned carts and browse by embedding personalized messaging in every daily send, not just in siloed automation.
  • Promote urgency and conversion with banners that highlight low inventory, expiring offers, or refill timing, all updated in real time.

Because these banners live at the top of emails and update dynamically, they can deliver more impressions, clicks, and conversions.

With a Smart Banner™ sitting right at the top of your email, you can turn every email you send — both batch and triggered — into a personalized message for every reader.  

Real results, not assumptions

Smart Banners shift your email strategy from assumptions to proven results. Instead of relying on single-send A/B tests or surface-level metrics like open and click rates, Zembula’s approach uses longitudinal testing to measure what actually drives revenue over time.

Here’s why it matters:

  • A/B tests measure isolated variables on a single day, which can be influenced by timing, subject lines, or list randomness.
  • Longitudinal testing looks at total revenue lift across segments over time, allowing you to compare readers exposed to Smart Banners vs those who weren’t.
  • It shows not just who opened emails but who converted and spent more.

With this approach you’re building an email strategy based on reliable revenue data — not optimizing for a single open. So you can let real data drive content decisions.

See how we’ve helped enterprise retail brands like J.Crew generate 41x return on spend by working with Zembula here.

Ready to turn every email into a revenue driver?

Zembula helps enterprise retail brands personalize every email, increase visibility in the Promotions tab, and drive measurable revenue through one simple solution.

Book a demo to see how Smart Banners can help you scale revenue-driving personalization, all while streamlining production overhead.

Man With Short Gray Hair And A Black Shirt, Smiling Slightly At The Camera Against A Plain Background.
Randy Levy
Chief Revenue Officer, Zembula

Randy Levy is a seasoned technology and marketing leader with a career that began unconventionally at DoubleClick in 1999. After initially being rejected, he boldly showed up on the company’s start date, earning a meeting with the VP—and ultimately, a job offer that launched his career in tech.

Today, Randy serves as the Chief Revenue Officer at Zembula, where he and his team help brands leverage real-time messaging and data-driven personalization to drive revenue. Passionate about partnerships and innovation, he is dedicated to helping enterprise retailers create greater value in their customer interactions.

Beyond his work at Zembula, Randy leads The Village, a thriving community of over 1,500 marketing and customer experience professionals who support each other in their careers.

For more on Zembula or The Village, feel free to connect with him on LinkedIn.

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